Our Mission
To become the provider of choice, offering solutions that simplify, enhance, and expedite Certified Mail, Delivery Confirmation, and Signature Confirmation services. Our quality solutions will be economical, flexible, and efficient for our clients and partners.
2012 Goal
Increase national awareness of products and services through the addition of:
- Consistent collateral that define the products, support the brand, and inform the prospective customer of our array of products and services.
- Website and software improvement/optimization and scheduled updates.
- Increased customer communication.
- Maintenance of a sound sales force, high quality and creative software development team, and responsive Customer Service team.
- Maintaining a mindset of innovation while increasing profitability of the company as measured by ROI
To be measured by:
- Percent of acquired new customers.
- Percent of retained customers.
- Outstanding ("untouched") inquires.
- Total number of transactions.
2017 Goal
Maintain and increase national awareness of products and services while evolving with new technology through:
- Consistent collateral that define the products, support the brand, and inform the prospective customer of our array of products and services.
- Website and software enhancement/optimization and scheduled updates.
- Consistent customer communication.
- Maintenance growth of a sound sales force, high quality and creative software development team, and responsive Customer Service team.
- Maintaining a mindset of innovation while increasing profitability of the company as measured by ROI.
To be measured by:
- Percent of acquired new customers.
- Percent of retained customers.
- Outstanding ("untouched") inquires.
- Total number of transactions.
- Industry demands.
Maintain and increase national awareness of products and services while evolving with new technology though:
- Consistent collateral that define that products, support the brand and inform the prospective customer of our array of products and services.
- Website and software enhancement/optimization and scheduled updates.
- New software development.
- Consistent customer communication.
- Maintenance and growth of a sound sales force, high quality and creative software development team, and responsive Customer Service team.
- Always maintaining a mindset of innovation while increasing and retaining profitability of the company as measured by ROI.
To be measured by:
- Percent of acquired new customers.
- Percent of retained customers.
- Outstanding ("untouched") inquiries.
- Industry demands.
